Privacy Policy
Introduction
At Terapanel, we attach great importance to the protection of your personal data.
This Privacy Policy explains what information is collected, how it is used, and what your rights are.
Data Collected
When you use our site or place an order, we may collect the following information:
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First and last name
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Postal address
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Email address
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Phone number
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Payment information (securely processed by our providers)
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Order history
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Browsing data (cookies, IP address, device type, browser)
Purposes of Processing
Your data is used only for:
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Processing your orders
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Monitoring your deliveries
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Responding to your requests
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Improving your experience on the site
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Complying with our legal obligations
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Preventing fraud
Data Sharing
Your data is only shared when necessary with our technical partners, including:
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Shopify (store hosting)
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Payment providers
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Carriers
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Logistics providers
These partners process your data only within the scope of services necessary for the execution of your order.
Retention Period
Personal data is retained only for the duration necessary for the purposes for which it was collected, as well as to meet our legal obligations.
Cookies
The site uses cookies to improve your navigation, measure audience, and ensure the proper functioning of certain features.
You can change your preferences at any time from your browser settings or via the cookie management banner when available.
Your Rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights, among others:
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Right of access
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Right to rectification
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Right to erasure
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Right to object
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Right to restriction of processing
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Right to data portability
To exercise these rights, contact us at:
Security
We implement technical and organizational measures designed to protect your personal data against loss, unauthorized access, or disclosure.
Changes
This Privacy Policy may be updated at any time to reflect legal or technical developments.
The version published on the site is the only applicable one.
Contact
For any questions regarding the protection of your personal data, you can contact us at: